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Patient communication

SMS to patients

Appointment reminders and confirmations, and the code for signing consents.
To be switched on

What it does

  • Reminder before the visit

    A message the day before, with date, time and practice.

  • Confirmations and changes

    When an appointment is booked, moved or cancelled, the patient is told.

  • Pay per use, with a cap

    You pay for what you send, and the practice sets a monthly cap.

Which data flows

The patient’s phone number and the message text (date, time, practice name). Never the diagnosis or treatment.

Questions about this connection

Why is it “to be switched on”?

The code is ready, but SMS are only sent after the sending provider has verified the practice’s details, as it does with every business that sends messages.

How much does it cost?

The price per message is on the pricing page. It is paid per use, together with the subscription.