Patient communication
SMS to patients
Appointment reminders and confirmations, and the code for signing consents.
To be switched on
What it does
Reminder before the visit
A message the day before, with date, time and practice.
Confirmations and changes
When an appointment is booked, moved or cancelled, the patient is told.
Pay per use, with a cap
You pay for what you send, and the practice sets a monthly cap.
Which data flows
The patient’s phone number and the message text (date, time, practice name). Never the diagnosis or treatment.
Questions about this connection
Why is it “to be switched on”?
The code is ready, but SMS are only sent after the sending provider has verified the practice’s details, as it does with every business that sends messages.
How much does it cost?
The price per message is on the pricing page. It is paid per use, together with the subscription.
Other connections
- Patient communicationRemote check-upA video call with the patient after an in-person visit, browser to browser, with no external service.In testingLearn more →
Patient communicationWhatsApp assistantIt answers patients who write to the practice on WhatsApp, says straight away that it is artificial intelligence and hands over to a person when needed.In testingLearn more →
- Payments and invoicesPractice invoicesThe invoice is made from the record, with VAT exemption where it applies and the stamp duty.AvailableLearn more →