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Questions

Including the ones where the answer is no

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The product

What type of practice is it designed for?

Aesthetic medicine: a single doctor or a team of up to five operators, with injectable procedures, lasers, peels, and bio-revitalisation. No other specialties required, and we don’t pretend otherwise.

Does dictation really work during the consultation?

Yes: you dictate during the visit, and the medical history fields populate. What the system understands remains editable, and nothing is saved without your confirmation.

Can I use my own consent forms instead of yours?

Yes. Our templates are a starting point for the structure; the clinical content is yours, and you modify it. If you already have forms reviewed by your legal advisor, you upload and use them.

Are your consent templates legally validated?

No, and this is important. The structure follows Law 219/2017 and legal guidelines on informed consent content, but the clinical text must be reviewed by your specialist and legal advisor before use with real patients. The software also displays this notice within the application, not just here.

I already use a portal to be found by patients. Do I have to leave it?

No, and we don’t ask you to do that to start. A portal fills your schedule; a medical record documents what happens during a visit. They’re two different jobs. That said, Fibonacci doesn’t currently integrate with your booking portal, so your public schedule stays where it is now, and the clinical work begins here.

Does it work on tablets?

Yes, and that’s how the patient signs. The rest of the work is better done on a computer, because a medical record is filled out with a keyboard.

Pricing and contract

How much does it cost?

Just €129 per month for one doctor; €279 per month for a practice up to five operators. Prices per practice, excluding VAT. Data migration and initial training are included, not quoted separately.

Is there a free trial?

No, not in the ‘sign up and try it for thirty days’ format: that path doesn’t exist yet. There’s a public demo with dummy data, open and registration-free, and a guided 30-minute demo with us.

Are there any duration constraints or exit penalties?

No. You pay monthly and can cancel anytime. Upon cancellation, you export your data, and the relationship ends.

Does the price increase after the first year?

There’s no planned price increase. If the price list changes one day, existing customers will be notified in advance and won’t find the increase on their invoice.

Patient data

Where are my patients’ data stored?

On servers in Italy, within the European Economic Area. Not on U.S. cloud services. The ‘Security and Data’ page explains this in full, along with who else accesses the data.

Who is the data controller?

You. We are processors and act on your instructions, under the agreement per Article 28 GDPR, which you sign before starting and can read now without filling out forms.

Can I take everything with me if I change my mind?

Yes, anytime and without asking us. The export uses FHIR, an international healthcare standard: another provider can read it without reinventing the format.

Are patient data used to train AI models?

No. The model providers have contractually committed not to train on the data processed through our calls. The contracts are listed on the sub-processors page.

Getting started

How long does it take to get started?

We handle the practice setup. You’ll complete a full initial consultation on the first day; to use everything smoothly, you’ll need about a week of practice.

Do you migrate the data from the management system I currently use?

Yes, starting from a file exported from your current provider. If your provider doesn’t export anything usable, we’ll tell you before you sign: it’s a problem to know upfront, not discover later.

Do I need an internet connection?

Yes. If the connection drops, you don’t open a new medical record. It’s the limitation of a service that stores data on our servers; in return, you get backups, encryption, and the fact that a broken computer in your practice costs you nothing.

What it doesn't do

What doesn’t Fibonacci do today?

There’s no qualified electronic signature: the patient’s signature is an advanced electronic signature. There’s no compliant archiving, as we haven’t yet contracted an accredited archiving provider. There’s no submission to the *Sistema Tessera Sanitaria* or invoicing. And there’s no self-service signup: you start by talking to us.

Do you bring in new patients?

No. We’re not a booking portal, we don’t have an audience to refer to you, and we don’t sell visibility. If the problem you want to solve is being found, you need something else, and we’d rather tell you upfront. Fibonacci starts serving from the moment the patient enters your practice.

Where do patient reviews end up?

No. We don’t collect reviews, we don’t publish them, and there’s no ranking of doctors. There’s no position to buy here, neither for you nor a colleague. What’s entered is your patients’ medical records, and they remain yours.

Does the software tell me what to prescribe or how to treat?

No, and this isn’t a technical limitation: it’s a choice. The software organizes information and flags inconsistencies, such as a recorded allergy. Clinical decisions remain entirely yours, and no screen suggests diagnoses or treatments.

Do you have clients who can give me feedback?

Not yet: we’re in a pilot phase with one practice, and the first activations are in 2026. We prefer to say this rather than fill the site with testimonials, which, by the way, can’t be used in Italian healthcare advertising.

Missing yours?

Ask here. If the answer isn’t in these pages, it’ll tell you.

Artificial intelligence assistant: it answers by reading only the pages of this site and cites which it used. It gives no clinical guidance.

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Prefer a person?

Scrivi a info@fibonaccimedica.it. If the question is good, it ends up on this page with the real answer.

Or ask it in a 30-minute demo