Patient communication
Remote check-up
A video call with the patient after an in-person visit, browser to browser, with no external service.
In testing
What it does
Browser to browser
Voice and video go straight from doctor to patient, encrypted between the two.
Nothing to install
The patient opens a personal link on their phone and confirms their date of birth.
Transcription, if the patient agrees
The call text reaches the report, and the doctor reviews it.
Which data flows
Audio and video don’t pass through our servers: they only help the two browsers find each other. If the patient allows transcription, the audio goes to Mistral as with dictation.
Questions about this connection
Why is it “in testing”?
It has only been tested in the lab, with two browsers. Before using it with real patients, an impact assessment and legal opinion are needed.
Does it replace the visit?
No. It is for a check-up after an in-person visit, and the software asks which one.
Other connections
- Patient communicationSMS to patientsAppointment reminders and confirmations, and the code for signing consents.To be switched onLearn more →
Patient communicationWhatsApp assistantIt answers patients who write to the practice on WhatsApp, says straight away that it is artificial intelligence and hands over to a person when needed.In testingLearn more →
- Payments and invoicesPractice invoicesThe invoice is made from the record, with VAT exemption where it applies and the stamp duty.AvailableLearn more →