Online booking
The patient picks a free slot, and you confirm the request.
You set the days and hours when you see patients, and the patient sees only the free slots. She leaves her name, phone and email, and her request lands among those to confirm. You accept or decline, and she gets an email.
Request a demoOnline booking
At a glance
- Who it is for
- For practices that want the patient to pick a free slot herself, instead of hunting for one together on the phone.
- What it costs
- Included in every plan, from 129 € a month for one doctor, VAT excluded. The first month is free.
- Specific features
- Availability is set per doctor, up to two time bands a day. The requested slot stays blocked until you reply, and if you decline it frees up again.
Online booking
What it does
A public page for your practice
A page anyone can open, with where you are, what you do, your hours and contacts. You link it from your website or email signature. It hosts no reviews.
Availability per doctor
For each day you set up to two time bands and the visit length. In a practice with several doctors, each sets their own. With no availability, the patient sees no slots.
Requests to confirm
Each request shows up in «Requests from the website, to confirm», with «Confirm» and «Decline». Confirming creates the appointment and, if the patient is new, her record.
Online booking
Before and with Fibonacci
| Without Fibonacci | With Fibonacci |
|---|---|
| The patient phones when nobody picks up. | She picks a free slot from the page, at any hour. |
| Free times are found aloud, with the calendar open. | The free slots are the ones you set. |
| Name and phone are jotted down on a sheet of paper. | Name, phone and email arrive already written in the request. |
| A WhatsApp message asks for a time, then needs reconfirming. | The request waits for your reply, with the slot held. |
| A new patient’s record is copied out afterwards. | On confirming, the record is created from the request data. |
Online booking
How to use it, step by step
Step 1 of 5
Set your availability
In Settings you set the days and time bands when you see patients. Look at them through the patient’s eyes: the slots you see are the ones that will fill your day.
Online booking
Good to know
It is a request, not an appointment
The page tells the patient so: until you confirm, the slot is provisional.
No payment at booking
There is no online deposit, and booking does not live inside your website: you link from your site to the Fibonacci page.
No triage, no clinical data
The form does not assess urgency and asks not to enter clinical information. The reason is chosen from a list, and a fixed notice points to 118 for emergencies.
Confirmation comes by email
No text message. If the patient left no email, Fibonacci tells you and you let her know by phone.
Online booking
Questions
Can the patient book without my confirmation?
No. She sends a request, and the appointment exists once you confirm it.
Does booking appear inside my website?
No. On your site you put a link to the Fibonacci page, where the patient books.
What does the patient see of my calendar?
Only the free slots you have set. She sees no appointments and no other patients.
Can I keep time bands out of online booking?
Yes: bands you do not set cannot be booked. Leave some for urgent cases and for follow-ups you schedule yourself.