Payments and invoices
Payments with Stripe
A card deposit at the time of online booking, collected by the practice.
To be switched onWhat it does
Deposit at booking
A patient booking from the practice page can leave a card deposit.
The money goes to the practice
The payment is created on the practice’s own Stripe account. We don’t collect or hold anyone’s money.
Outcome in the diary
When the payment succeeds, the appointment shows it.
Which data flows
Amount, booking description and the patient’s email go to Stripe; the patient enters card details on Stripe’s page and they never pass through Fibonacci. No clinical data.
Questions about this connection
Do I need a Stripe account?
Yes, in the practice’s name, connected to Fibonacci. Fees are Stripe’s own and the practice pays them to Stripe: we add nothing.
Is the deposit mandatory?
No. The practice decides whether to ask for it; without a connected account online booking still works, without payment.
Other connections
- Payments and invoicesIn-practice payments: card reader, links and instalmentsThe patient pays by card at the desk, from a link sent by email or SMS, or in instalments. The invoice fills itself in.To be switched on
- Payments and invoicesPractice invoicesThe invoice is made from the record, with VAT exemption where it applies and the stamp duty.Available
- Payments and invoicesFile for the Sistema Tessera SanitariaHealth expenses for the pre-filled tax return, in a file to upload to the portal. Direct sending does not exist today.Available