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Documents and signatures

Consent signatures

The patient signs the consent with a one-time code on their phone, tied to the exact text they read.
To be switched on

What it does

  • One-time code

    The code reaches the patient’s phone and only works for that document.

  • On paper, if needed

    If the patient has no mobile phone, they sign on paper and the doctor records why.

  • Fingerprint of the text

    The signature is tied to the document’s fingerprint: if the text changes, it is no longer valid.

Which data flows

The code is sent by SMS to the patient’s number. The signed document stays encrypted in the record; anyone holding the PDF can check its fingerprint.

Questions about this connection

Why is it “to be switched on”?

The one-time code travels by SMS, so it starts working once the practice’s SMS are active. Paper signature with a reason works from day one. The doctor’s qualified signature needs their certificate.

What about handwritten signature on a tablet?

We removed it: the Italian data protection authority’s rules require a third party to hold the biometric data, and the one-time code does not need one.

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